Shipping & Return

It normally takes 1-7 business days to process your order. Please note that holidays & weekends are not included.

It takes longer for us to process pre-ordered items, please refer to our pre-order page for more detailed information.

If items are prepared in 24 hours in your order ,then we can ship it in one day.

SHIPPING TIME

*Please note: Total Delivery Time = Processing Time + Shipping Time

United States

Shipping methods

Shipping time

Carriers

Expedited shipping

5-10 Business Days

DHL, UPS

Standard shipping

10-15 Business Days

Fedex, USPS, 

Flat rate shipping

15-25 Business Days

Post office

Rest of world

Shipping methods

Shipping time

Carriers

Expedited shipping

5-10 Business Days

DHL, UPS

Standard shipping

10-15 Business Days

EMS

Flat rate shipping

15-25 Business Days

Post office

 

DELIVERY

You will receive an e-mail notifying you once your order has shipped. For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again few days later.Please rest assured that the traacking number is valid regardless of the tracking site updates.

 

NOTICE

1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Jelly’s Boutique, LLC.

if you have some missing items, please don't worry, your order may be divieded into two or more packages, We will do partial shipping for your order in the following conditions: 

1.Sale items need additional preparation time.

2.Weight limit of customs or courier.

And could you please email us or submit the ticket to us? 

If package arrived too late for you, we still recommend you to accept package and open it to 

check whether you like the products, we can offer you a coupon as a gift. 

But if you want to return and refund, you can contact our customer service for help after package delivered to you.

Insurance covers accidental damage and/or missing item(s) during the shipment process. Due to the nature of international shipping, damage and/or missing items during transit cannot always be entirely avoided or predicted. Should such a situation occur, and provided you have paid for insurance during the order checkout, we may contact the shipping company directly on your behalf to claim financial compensation.