Privacy Policy

  To protect our customers and services, we use data to prevent fraud and malicious activity. This includes the use of your Internet Protocol address (aka your IP address), device information and address data. This also ensures we meet our legal responsibilities to ensure our business and customers are protected at all times.
COOKIES AND SIMILAR TECHNOLOGIES
We collaborate with several third-party service providers who use various technologies to collect and store information about our customers when using our services. This includes the use of cookies to identify customers, the type of devices they’re engaging with us from and their actions.

Guide to All Things Privacy

  • Your data will only be used to benefit you and your shopping experience.
  • You have our word that we’ll treat and protect your data like it’s our own.
  • We’ll give it to you straight and keep you updated with what you need to know.
  • Let us know your preferences - you decide what and how you hear from us.
KEEPING YOUR INFO ON FILE
When it comes to keeping your deets on file, we basically hold your personal information for:

 

  • As long as it is needed to provide services to you.
  • Or as long as it is necessary in order to produce support related activities.
In certain cases, we may keep hold of some of your information until it is no longer needed to provide the services to you. This type of situation may arise if your details are needed to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

Your Rights

When it comes to your personal info, you have a lot of rights. These include:

 

  • The right to be informed about how your personal information is being used by companies.
  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate personal information we hold about you.
  • The right to request that we purge your data, stop processing it or collecting it in some circumstances.
  • The right to stop direct marketing messages.
  • The right to request that we transfer elements of your data either to you or another service provider.
  • The right to complain to your country’s data protection regulator — in the UK this is the Information Commissioner’s Office.

    Security Practices
If you want to exercise your rights, have a complaint to make, or just have a question for us - get in touch!

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.